Intercom MCP
UpIntercom's official hosted MCP server: lets an agent search and fetch support conversations, contacts and workspace data. Six tools — search, fetch, search_conversations, get_conversation, search_contacts, get_contact — are read-focused rather than for changing data. Connects via OAuth or an API token; works only with workspaces hosted in Intercom's US region.
Why this server
- An official Intercom hosted endpoint — nothing to deploy yourself
- search_conversations and get_conversation give the agent the full support-conversation context
- Read-only — the six tools never modify conversations or send messages
- Only works with US-hosted Intercom workspaces — EU/AU accounts aren't supported yet
Usage examples
Prompt: Find today's conversations mentioning "refund" and show their status
Result: The agent called search_conversations with the keyword and date, then get_conversation for each match found.
Prompt: Find the contact by email client@example.com and show their recent conversations
Result: The agent called search_contacts by email, then get_contact and the conversations linked to it.
Health
1 reports in the last 30 days · Last report: 25 Jul 2026
Reports by day (30 days)
| date | works | partial | broken |
|---|---|---|---|
| 2026-07-25 | 1 | 0 | 0 |
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