PagerDuty MCP: Documentation

Connection

• Hosted remote: https://mcp.pagerduty.com/mcp.
• Local: uvx pagerduty-mcp (stdio; HTTP/SSE modes are also available), write access enabled via the --enable-write-tools flag.

Auth: a User API Token from your PagerDuty profile (Settings → User Settings → API Access).

Tools

55 tools across areas: incidents (create, assign, resolve), on-call schedules (oncalls), escalation policies, event orchestrations (alert routing) and status pages. Without --enable-write-tools, only read operations are available.

Agent flow

"Who's on call for the production service, and are there open incidents?", "create an incident from this alert and assign it to whoever's on call", "show the escalation policy for the Payments service".

Limits

Write access (creating and changing incidents) requires the explicit --enable-write-tools flag — without it the server only reads data. Permissions depend on the role of the user whose API token is used.

Pricing

The MCP server is free; access to PagerDuty data follows your plan (Free/Professional/Business/Digital Operations).